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From bureaucracy to curiosity: The new challenge for HR and L&D

By Wilhelm Crous, MD of Knowledge Resources

Jamie Dimon, CEO of JPMorgan Chase calls bureaucracy a “disease” and Walmart CEO Doug McMillon refers to it as a “villain”. Management Guru, Gary Hamel quotes research by Harvard Business Review that reveals almost 66% of respondents said that their organisations had become more bureaucratic in recent years. 

Bureaucracy has been thriving. 

And in a fast-changing VUCA world, bureaucracy is stifling orga